IDC Travel

IDC Travel – Vietnam & Southeast Asia DMC is a professional inbound tour operator. We specialize in organizing tailor-made customer’s itineraries to make sure you spend your precious time on the right way.

We operate your tour ourselves, you do not have to pay for any middlemen

  • Travel on your own itinerary!
  • Best price guaranteed!
  • No hidden fees!
  • No cancellation fees!

IDC Travel – Vietnam & Southeast Asia DMC operates as a full-service tour operator in Vietnam under International Tour Operator License Number 01-1683/2022/TCDL-GP LHQT granted by Vietnam National Tourism Administration.

Our Vision

IDC Travel – Vietnam & Southeast Asia DMC considers customer satisfaction through high quality services to be our top priority. Our welcoming, qualified and experienced team will carefully handle your request and provide you with the best quote for your personal travel item needs. Our goal is to make your stay in Vietnam and the countries of Southeast Asia magnificent and memorable while making you discover its wonderful aspects of culture, history, gastronomy…

Our Mission

We, IDC Travel – Vietnam & Southeast Asia DMC considers considers customers’ satisfaction to be our top priority. Our enthusiastic, well qualified and experienced staff will treat you, our valued customers, with the utmost care and provide the best possible service to ensure that your individual travel needs are met to your satisfaction. Our goal is to make your visit to Vietnam and Southeast Asian countries enjoyable, comfortable and memorable while introducing you to the beauty and diversity of this alluring and exotic region and its cultures.

Authentic Vietnam, Laos, Cambodia Experience

We, IDC Travel – Vietnam & Southeast Asia DMC is committed to providing our customers with an authentic Indochina experience, not just something staged for tourists. We’ll take you to authentic local restaurants where possible, not tourist traps that all serve the same boring food.

After choosing restaurants, attractions, hotels, etc. We test them by carefully following our customers’ reviews. This continuous review process ensures that we act quickly if our high standards are not met by our suppliers.

Our tours generally only include breakfast and lunch each day, as we have found that most of our customers want the freedom to make their own dinner choices, whether they are Vietnamese, Cambodian, Laotian, Burmese, Thai or Western.
IDC Travel assures you of authentic food and dining experiences and great destinations in Indochina based on our own extensive knowledge and customer feedback.

We also try to use experienced local guides, especially in rural and mountainous areas, to increase employment opportunities for local ethnic minorities in the area and allow you to experience more of the local culture.

Tours Offering Freedom and Flexibility

“Discover Indochina your way!” is our motto, and it is something that we are passionate about. We express this passion by giving our clients the tools to discover Indochina in the way that best suits them best.

Small private groups – Discover Indochina from the luxury of your own private vehicle with your personal guide and driver. This allows you to focus on your interests and needs, not on those who have booked the same tour. You do what you want and when you want.

Tailor-made and customized tours – We specialize in tailor-made and personalized travel, as many people today prefer to travel independently and create their own unique itinerary. We’ll take your tour ideas and fill in the details to help you avoid unexpected problems that only detailed local knowledge can avoid.

Highly talented team – We are not a one-size-fits-all business whose goal is to operate quickly and profitably. Our dedicated team of tourism experts are familiar with Vietnam, Laos, Cambodia, Myanmar and Thailand. We know the hotels and providers, as well as the guides and drivers. Our stability, our local experience and our know-how are a guarantee of your quality.

Our commitments to Customer Service

Whether you are in Vietnam, Cambodia or Laos… we are able to provide 24/7 in-country assistance in the event of an emergency or any unexpected event such as a flight delay, cancellation, or last-minute change can happen at any time, but our Travel Consultant will be there at the end of the line to make sure you’re in good hands, even if you’re away thousands of kilometers of your home.
The IDC Travel team is made up of our sales, product, customer service, IT teams, as well as our experienced tour guides; all working together to provide you with the highest level of service from your first inquiry and throughout your visit until you return home.

Commitments to Quality

  • Quality travel: We are in the place of the customer.
  • Quality staff: Excellent specialists in all departments
  • Quality service: “Your satisfaction is our growth”
  • Quality website: Easy navigation with rich content on our website

Integrity and Honesty – First and Foremost

We believe our tours are top quality, great value and unique in Indochina. Quality is based on our commitment to honesty with our customers, employees, suppliers and other agents.

IDC Travel – Vietnam & Southeast Asia DMC offers:

  • A relaxed and fair cancellation policy
  • Real value of money
  • Money-back service guarantee
  • No hidden costs
  • Full disclosure of information, including detailed flight information on itinerary
  • Fairness and equity towards customers, staff and suppliers

Value Guarantee

IDC Travel – Vietnam & Southeast Asia DMC guarantees that our packages offer the best value for money available. We believe that our high quality customer service, with no hidden extra costs, is unrivaled among our competitors. If you are unhappy with all or part of your tour with us, you can file a complaint by following the procedures below:

– Our “Value Guarantee” applies to confirmed bookings only after after the required deposit has been paid. IDC Travel customer details must be provided when claiming to ensure:

  • The itinerary of the claim is the same as the one booked
  • The hotels used in the package are the same as those booked

– IDC Travel has the right to determine the validity of any request at its discretion, including, but not limited to, determining the itinerary, type of hotel room and dates of the tour are the same as those originally reserved and comply with all the conditions expressed in “Conditions and requirements for processing requests”

– Our “Value Guarantee” cannot be combined with other special offers or promotions.

– IDC Travel reserves the right to modify, revise, supplement, suspend or remove the “Value Guarantee” at any time.

Submitting a claim:

Any claims should be submitted to us via email to clearly stating the reason for your complaint and providing the original quote and itinerary.

Why Book With Us?

Best Price Guaranteed
No hidden fee
Easy change/cancellation
Special promotions and deals
Sales/ Operator and Customer-Care experts

Meet the Team

Our travel consultants are expert travel planners, get in touch today and see how we can help you with your holidays to Vietnam and nearby Southeast Asia countries.

  • Tommy Ngo
    Tommy Ngo
  • Alex Duy
  • Amelie Nguyen